What types of businesses can you help?

Nicole Umana Creative works with businesses of different sizes, creatives, and online business owners.

Common businesses we are not a good fit for:

eCommerce, products, technology, fashion, travel, photography, personal brands, Speech-Language Pathologists, and related fields with an online business

Who owns the finished website, branding, and other deliverables?

YOU have full ownership to your website design. I build websites on Squarespace and can transfer to most web hosts.

Once your invoice is paid, you have full ownership of all products, designs, and deliverables.

I want you to stay with me because you want to, not because you have to.

How long does it take to build a website?

On average, websites launch within 4 to 6 weeks from project start. If you are trying to meet a specific deadline, let me know and we can provide you with options.

Do you outsource work?

All of my work is performed in-house by me, Nicole. No subcontractors and no outsourcing.

If any services need to be outsourced I will work with you to find someone to work with or you can choose to bring anyone you would like to support your team.

Why can't I find prices on your website?

Each client I work with has specific needs that require individualized packages and pricing.

This does not mean that I change my rate per client, but that I take into consideration what support you need and how to work within your budget.

What happens when the project is completed?

You have 2 options!

If you want to take control of your marketing, website, etc I am more than happy to send you a set of comprehensive video tutorials to help you learn your way around, as well as provide you with a training session to help get you on your way.

If you are not looking to take control and would like someone to manage this for you, I will create a maintenance package for you.

Who writes the content of the site?

YOU! You are the expert on your business, so it’s usually best if it comes from you. If you need help, I can recommend copywriters who can help clean up or write original content for you at an additional cost.

Do you offer unlimited revisions?

No. My time (and yours) is limited, and I believe that a responsible process narrows focus and helps us to avoid pursuing dead-end concepts and ongoing changes. Typical projects go through one or two rounds of revisions because of this process. Additional revisions can be requested with an extra charge.